Returns Policy

If for any reason you are not pleased with our products, simply return the product in as new condition with a copy of your invoice and we will offer you a replacement, exchange or full refund for purchase price minus shipping fees. If the return resulted due to error on our part, shipping fees will be refunded as well.

REQUIREMENTS

FAULTY PRODUCTS

If the product has been used in accordance with the manufacturer's instructions but is faulty, unfit for purpose or does not match the sample or description please return the product to us with a copy of your invoice. We may send the product to the manufacturer's service agent for assessment. If the product is determined faulty or unfit for purpose we will provide you with a refund or exchange.

FIREARM SERVICE AND REPAIR:

  1. Should your firearm require adjustment or repair, make sure it is NOT LOADED and call Black Rain  Ordnance, Inc. at 1-888-836-2620 to obtain an RMA (Return Merchandise Authorization). 
  2. Do not send presentation boxes, accessories, or explosive components.
  3. Black Rain Ordnance, Inc. address for receiving packages is:


Black Rain Ordnance, Inc.
Attn: Service & Repair
11685 Gateway Drive
Neosho, MO  64850

Returns Online Form