If you need to register the warranty for your product, please fill out this form here.
All Black Rain Ordnance, Inc. products carry a 100% satisfaction guarantee against defects in original materials and workmanship. If your Black Rain Ordnance, Inc. product shows evidence of such defects, Black Rain Ordnance, Inc. will make every accommodation to fix, repair, or replace your product in the most expeditious and inexpensive manner possible. Black Rain Ordnance, Inc. does not warranty products or damage caused to our products by the correct or incorrect installation of other manufacturer’s products. Be sure to retain your sales slip as proof of purchase date when making a claim.
SCOPE OF WARRANTY
BLACK RAIN ORDNANCE, INC. products are warranted to be free from defective materials and workmanship for life of the original purchaser. BLACK RAIN ORDNANCE, INC. obligation under this warranty shall be limited to (1) repairing or (2) replacing any product upon inspection at BLACK RAIN ORDNANCE, INC. and based on its discretion, is found to defective in material or in workmanship. This warranty is limited and does not extend to: careless handling, abuse and misuse, unauthorized adjustments or modifications, use of improper ammunition, excessive or unreasonable use, ordinary wear & tear, rust or corrosion, and barrel obstruction. Repairs are warranted for the duration of the original warranty and applies only to factory built products.
The remedies in this section and in the warranty agreement constitute the sole and exclusive remedies of any authorized customer, as well as its successors and assigns, for any defect in the product.
The warranty stated in this agreement is the sole and exclusive warranty pertaining to the product. BLACK RAIN ORDNANCE, INC. disclaims any warranty express or implied, including, without limitation, any warranty of merchantability or fitness for a particular purpose. In no event shall BLACK RAIN ORDNANCE, INC., LLC be responsible for any indirect, incidental or consequential damages including, without limitations, lost profits, costs of delay, with respect to economic loss or injury to property or to third parties, whether as a result of breach of express or implied warranty, negligence or otherwise. Prior to returning any BLACK RAIN ORDNANCE, INC. product for warranty work, you must receive return material authorization (RMA) from our customer service department. The contact information is shown below. Items must be returned prepaid to the address shown below. BLACK RAIN ORDNANCE, INC., accepts no responsibility for items lost or damaged in shipping. Items that are returned and found to be Out-of-Warranty will be repaired at the customer’s expense; however, no work will be performed without the customer’s written authorization.
BLACK RAIN ORDNANCE, INC. will sell NFA items to qualified customers only when all provisions of the National Firearms Act are met, and there are no Local or State Regulations preventing such sale. BLACK RAIN ORDNANCE, INC. does not give legal advice, and is not responsible to determine your eligibility to own or possess an NFA item. All NFA rules apply.
If the product has been used in accordance with the manufacturer’s instructions but is faulty, unfit for purpose or does not match the sample or description please call us at: 1-888-836-2620.
FIREARM SERVICE AND REPAIR:
Should your firearm require adjustment or repair, call Black Rain Ordnance, Inc. at: 1-888-836-2620.